We are currently NOT accepting applicants from the following states:
Connecticut, Massachusetts, Maryland, New York and Oregon
IS this a real work from home opportunity?
Eclectic Link LLC is incorporated in the State of Florida and is a contracted business partner with ARISE® Virtual Solutions. ARISE® provides legitimate work from home opportunities in the areas of Customer Service, Sales, Technical Support, and Chat. We also offer Bi-Lingual options for Spanish and French speaking agents. Arise projects are not jobs, but exciting work opportunities
AM I an employee with benefits?
No. Through the Arise Network we provide not jobs or employment but Arise projects which are exciting work opportunities.
You are hired as a 1099 sub- contractor with Eclectic Link LLC to provide services to Arise clients. You are responsible for filing your own taxes and home office write-offs where applicable (Consult an accountant if you feel it's necessary).
You will receive a 1099 from us when you have earned more than $600 for the year. We do not deduct federal or state taxes from your earnings, you are also responsible for providing your own health and dental insurance, are responsible for maintaining your own workstation, pay for your own internet, software and applicable fees for services we provide which allow you the opportunity to work from home.
You are hired as a 1099 sub- contractor with Eclectic Link LLC to provide services to Arise clients. You are responsible for filing your own taxes and home office write-offs where applicable (Consult an accountant if you feel it's necessary).
You will receive a 1099 from us when you have earned more than $600 for the year. We do not deduct federal or state taxes from your earnings, you are also responsible for providing your own health and dental insurance, are responsible for maintaining your own workstation, pay for your own internet, software and applicable fees for services we provide which allow you the opportunity to work from home.
is arise virtual solutions a legitimate company?
ARISE® is one of the leading global provider of outsourced, work from home customer service support solutions and has been delivering virtual services for nearly a decade through its network of tens of thousands of independent, work-at-home customer service, sales, and technical support providers in the United States, Canada, the United Kingdom and Ireland.
ARISE® Recognition /Awards:
ARISE® Recognition /Awards:
- Recognized by the White House for leading virtual job creation in the U.S.
- Featured on Good Morning America, Fox News, CNN and the TODAY Show.
- A Finalist in the Outsourcing Excellence Awards in 2011
- The Recipient of Flex Friendly Certification for meeting the needs of a changing workforce
- Since 2005, ARISE® has been a Better Business Bureau (BBB) accredited business with an A+ rating.
- ARISE® is committed to the Joining Forces initiative and working with veterans and military spouses to help their companies succeed and grow.
WHAT SERVICES DOES ECLECTIC LINK PROVIDE?
- As an IBO, we're incorporated so you don't have to
- We provide you the GUIDANCE needed to properly GET STARTED during the admissions, certification and while actively servicing clients.
- DIRECT SUPPORT. You can reach us by phone, email and online chat
- DISPUTE MANAGEMENT i.e. we work with Arise to effectively resolve any disputes or issues with SOW and earned income
- We provide assistance with the STARMATIC® scheduling system
- We give you Early Access to new available opportunities
- Provide you with DASHBOARD REPORT
- Send daily and WEEKLY EMAIL and Blog Articles
- Provide Weekly COMMITMENT ADHERENCE REPORT
- Regular Updates on CLIENT INCENTIVES
- Provide REFERRAL INCENTIVES
- Agent Highlight, Rewards and more
- Provide DIRECT DEPOSIT or mailed PAPER CHECKS, twice monthly
- STATEMENT OF WORK
- 1099 form
AM I ELIGIBLE?
Be a U.S. Citizen or Legal Resident and residing in the U.S.
Please Note: The States of California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin are closed for sourcing purposes. Arise also has projects for vendors located in the United Kingdom and Canada.
Please Note: The States of California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin are closed for sourcing purposes. Arise also has projects for vendors located in the United Kingdom and Canada.
- Be 18 years or older
- Be fluent in English, Spanish or French
- Be willing to do a background check (Arise does not allow anyone to service a client program who was convicted, pled guilty, pled no contest, or had adjudication withheld to any felony or certain misdemeanor charges; including but not limited to theft, fraud, identity theft, or other similar violations.)
- Be willing to work a minimum of 15-20 hours per week and maybe 1-2 weekend days
- Be willing to be professional and work the scheduled hours chosen to maintain a good SOW
- Have a strong working knowledge of Computers: Including but not limited to being able to use a mouse, keyboard, be able to turn on and shut down a computer properly, understand how to navigate a computer's files and desktop environment, know how to create, name, save and delete files and folders, functional knowledge of programs including how to launch and close a program, understand how to use e-mails including sending and opening e-mail, knowledge of how to use the Internet, including navigating to a site and using search engines like google, have the ability to navigate through multiple screens.
requirements for my home office setup
You are responsible for setting up, paying for and maintaining your own quiet home office/space which includes having your own computer, telephone headset, hard wired telephone line. You will be required to obtain, configure and maintain your own workstation.
- COMPUTER - CSP's must have a compatible Laptop or Desktop computer
- HARD WIRED TELEPHONE - Dedicated POTS (Plain Old Telephone Service) line or or VOIP/Digital Phone Service/Cable Telephony. Dedicated line must not have any special features such as call waiting, caller ID, voice messaging/answering machines, or fax services. You will need to have this dedicated land-line in place by the time you start your first client certification course. No cell phones or Soft phones allowed.
- HARD WIRED HIGH SPEED INTERNET - Broadband, Cable or DSL internet service. Dial-Up, Wireless,and Satellite internet services are strictly prohibited.
- USB HEADSET WITH MICROPHONE and KEYPAD - Required for Production. Logitech, Plantronics, Microsoft or similar brands Recommended.
- VOIP HEADSET - this is allowed for Certification Courses only. Recommended
- HOME OFFICE / SPACE - CSP's need to a DESK with comfortable space, COMFORTABLE chair and PROPER LIGHTING
- QUIET LOCATION - in order to provide professional services to our clients you must have a quiet dedicated area when you are dealing with customers, remember you represent yourself and the company you are servicing
- HAVE AN ACTIVE GMAIL ACCOUNT - we DO NOT support the following email providers: @yahoo.com, @msn.com, @hotmail.com, @live.com, @outlook.com and @aol.com
TECHNICAL REQUIREMENTS
You are responsible for maintaining the security and reliability of your equipment, i.e. computer, internet and software configuration.
Download the full ARISE Workstation Technical Requirements
- Internet Explorer 8.0 or 9.0
- Microsoft Security Essentials
- Security risks that may cause you to be subject to suspension or termination of your MSA and SOW includes using: Unlicensed or pirate software, Malware infected software, Virtualized Operating Systems (i.e. VMWare, Parallels, etc), Non-Arise provided VPN software or Proxy settings, TOR or other privacy software
Download the full ARISE Workstation Technical Requirements
What kind of work opportunities are available?
As a Client Support Professional (CSP), you can certify and work for more than one client to maximize your hours and income earning potential. You choose the area to specialize in and you choose your own clients from our network.
Type of work you can expect to provide :
Type of Industries available:
Type of work you can expect to provide :
- Sales
- Customer Service
- Chat
- Technical Support
- Bi-Lingual agent opportunities
Type of Industries available:
- Telecommunications
- TV service providers
- Hotel chains
- Timeshare and Resorts
- Cruise Lines
- Roadside Assistance
- Tax service providers
- Bookstores
- Office supply
- Healthcare
WHAT STATES CAN I WORK IN?
Your job moves with you. You can work in all the states currently allowed. We are currently NOT accepting applicants from the following states: Connecticut, Massachusetts, Maryland, New York and Oregon
are there any fees?
Yes.
We charge a FLAT SERVICE FEE, twice per month; this is only deducted from your gross earnings, when you work and includes the ARISE semi-monthly service fee of $19.75.
START UP COSTS FOR CSP's; ONE TIME FEES
There are initial start-up costs you will have to cover yourself, this includes:
The only time you pay for a new Client Certification course is if you choose to work for multiple clients.
DISCOUNTS:
There are periodical discounts, and client incentives PLUS special offers available for military and college students.
We charge a FLAT SERVICE FEE, twice per month; this is only deducted from your gross earnings, when you work and includes the ARISE semi-monthly service fee of $19.75.
START UP COSTS FOR CSP's; ONE TIME FEES
There are initial start-up costs you will have to cover yourself, this includes:
- Background Check - $12 -$50 (rates vary depending on your state and the current Arise recommended vendor)
- CSP 101 Assessment – $0 - $99 (Military and College Students CSP 101 certification course fees are waived; regular discounts may apply for others (Ask about current promotions)
- Client Certification Costs – $4.99 – $300, there are other incredible discounts and special incentives available. (Ask about current promotions)
The only time you pay for a new Client Certification course is if you choose to work for multiple clients.
DISCOUNTS:
There are periodical discounts, and client incentives PLUS special offers available for military and college students.
WHY DO I HAVE TO PAY ANY FEES?
These fees are charged to maintain the infrastructure, technology and support system that provides you with the opportunity to work from home while servicing Fortune 500 companies.
The includes:
The includes:
- 24-Hour Client Technical Support Help Desk
- STARMATIC® scheduling
- Moderated Chat Room support, per client
- Quality and Performance Coaches, per client
- Professional management and guidance
- Client Certification Discounts
- Detail Work Report Processing
- Incident Research and Resolution
- Record Keeping
- Direct Deposit or Mailed Check
- 1099
HOW MUCH MONEY CAN I MAKE?
What you put in is what you get out.
Some clients pay per minute, per call or hour, depending on the project.
Average rates range between $8-$16 per hour, these rates change per client.
Clients require a minimum of 15-20 hours per week, some may require a few weekend hours; others may have overnight schedules.
Other Incentives may apply depending on Star Rating.
Some clients pay per minute, per call or hour, depending on the project.
Average rates range between $8-$16 per hour, these rates change per client.
Clients require a minimum of 15-20 hours per week, some may require a few weekend hours; others may have overnight schedules.
Other Incentives may apply depending on Star Rating.
HOW OFTEN WILL I BE PAID?
You are paid twice per month, by Direct Deposit or mailed Check depending on your choice.
HOW CAN I CHOOSE MY OWN HOURS?
Most clients require that you work a minimum of 15-20 hours per week, some weekends may apply based on Client needs but you can work in as little as 30-minute intervals and WORK around your life and what's important to you.
You must, however, schedule and work the required number of hours you set.
You must, however, schedule and work the required number of hours you set.
(c) 2015 Eclectic Link LLC .
Eclectic Link LLC is a contracted business partner with ARISE® Virtual Solutions who provides legitimate work from home opportunities. You are hired as a 1099 sub-contractor, not an employee.
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